Privacy Policy

Sapia Creative Pty Ltd

Sapia Creative Pty Ltd ("Sapia Creative", "we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and store your personal information.

We may collect the following types of personal information:

  • Personal Details

  • Name

  • Email address

  • Phone number

  • Company or organisation name

  • Event Information

  • Event type, date, location

  • Budget and preferences

  • Guest numbers and requirements

  • Website and Digital Data

  • IP address

  • Browser type and device information

  • Pages visited and time on site

  • Cookies and tracking data

  • Payment Information

  • Billing details (processed securely via third-party providers such as Stripe)

1. What Information We Collect

We collect information when you:

  • Submit an enquiry via our website

  • Engage us for event services

  • Subscribe to updates or marketing communications

  • Interact with our website, ads, or social media

  • Communicate with us via email, phone, or messaging

2. How We Collect Information

We use your information to:

  • Respond to enquiries and provide proposals

  • Deliver event planning and styling services

  • Process payments and manage bookings

  • Improve our website and client experience

  • Send relevant updates, offers, and insights (you can opt out at any time)

  • Comply with legal obligations

3. Why We Collect Your Information

Our website uses cookies and similar technologies to enhance your experience.
This includes:

  • Analytics tools (such as Google Analytics)

  • Marketing and retargeting pixels (such as Meta and LinkedIn)

  • You can manage cookie preferences via your browser settings.

4. Cookies and Tracking Technologies

We may share your information with:

  • Trusted suppliers and partners involved in your event

  • Payment processors (e.g. Stripe)

  • IT and marketing service providers

  • Professional advisers (legal, financial)

  • Government or regulatory bodies if required by law

  • We do not sell your personal information.

5. Disclosure of Information

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Your data may be stored using secure third-party platforms, including cloud-based systems, some of which may be located outside Australia.

6. Data Storage and Security

You may request access to, or correction of, your personal information at any time by contacting us.

7. Access and Correction

We may send you marketing communications where you have opted in or where permitted by law.
You can unsubscribe at any time via the link provided or by contacting us directly.

8. Marketing Communications

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Third Party Links

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Updates to This Policy

Sapia Creative Pty Ltd
Email: hello@sapiacreative.com.au
Location: Queensland, Australia

11. Contact Us